Steering complaints and recalls from NHTSA
Summary
The 2020 Jeep Cherokee has 15 NHTSA steering complaints and 1 steering-related recall.
15
Complaints
1
Recalls
1
Injuries Reported
Data source: National Highway Traffic Safety Administration (NHTSA) · Last updated April 9, 2026
19V637000
STEERING:RACK AND PINION:RACK
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering co...
| Date ↓ | Component | Summary |
|---|---|---|
| Sep 3, 2025 | STEERING | The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at approximately 30 MPH... |
| Mar 23, 2025 | STEERING | While driving the Jeep at any speeds, or while parked and not running, the steering has a sticking o... |
| Jan 17, 2025 | STEERING | Steering feels shaky or loose in the rack and pinion and I saw this was a problem with this vehicle ... |
| Jan 3, 2025 | STEERING | The contact's mother owns a 2020 Jeep Cherokee. The contact stated that while his mother was driving... |
| Nov 15, 2024 | STEERING | The steering rack and pinion system failed, which caused a loss of power steering while driving. T... |
| Feb 9, 2024 | STEERING | On Feb. 9th I was driving my 2020 Jeep Cherokee when the steering locked,I was unable to control the... |
| Oct 10, 2023 | STEERING | The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at 65 MPH, the vehicle ... |
| Jun 14, 2023 | STEERING | The Power Steering Control Module adn the Rack & Pinion Assembly had to be replaced. |
| Oct 7, 2022 | STEERING | Jeep has 36,000 miles, it has a very knotty feeling in the steering wheel when trying drive straight... |
| Dec 2, 2021 | STEERING | The contact owns a 2020 Jeep Cherokee. The contact stated that while the vehicle was parked the driv... |
| Mar 15, 2021 | STEERING | The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at various speeds, the ... |
| Jan 15, 2021 | STEERING | There have not been any warning signals. We have had the car aligned and tires balanced. The steerin... |
| Nov 18, 2020 | STEERING,SUSPENSION,ELECTRICAL SYSTEM | IN THE AM, THE MONITOR WENT OUT AND CAME ON AT A LATER TIME THAT DAY; WHEN DRIVING AT 70 MILES PER H... |
| Jul 3, 2020 | STEERING,POWER TRAIN,VEHICLE SPEED CONTROL | ON AND OFF THE HIGHWAY THE STEERING STICKS WHEN TRYING TO STAY IN THE LANE WHICH LEADS TO OVERSTEERI... |
| Jun 15, 2020 | STEERING,UNKNOWN OR OTHER,SERVICE BRAKES | WHEN TURNING IT MAKES A SOUND. WHEN BRAKING IT MAKES A SOUND. WHILE IDLING FAN GET VERY LOAD. WHEN S... |