Powertrain complaints and recalls from NHTSA
Summary
The 2020 Jeep Cherokee has 116 NHTSA powertrain complaints and 0 powertrain-related recalls.
116
Complaints
0
Recalls
0
Injuries Reported
Data source: National Highway Traffic Safety Administration (NHTSA) · Last updated April 9, 2026
| Date ↓ | Component | Summary |
|---|---|---|
| Mar 15, 2026 | POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The systems that failed included the shifter, which causes the car to lock so that it cannot shift o... |
| Mar 2, 2026 | POWER TRAIN | I’ve got the dreaded service 4wd light coming on which means my 4wd system is not working. It’s also... |
| Feb 25, 2026 | POWER TRAIN | The power transfer unit stopped working and we got a message on the dashboard about the four-wheel-d... |
| Feb 17, 2026 | POWER TRAIN | The contact owns a 2020 Jeep Cherokee. The contact stated that while changing lines and attempting t... |
| Feb 1, 2026 | POWER TRAIN | No accident or incident cause issues with the power train. Seems like a recurring problem that this ... |
| Jan 19, 2026 | POWER TRAIN | Warning light came on that said "Service 4WD System" at approximately 86,969 miles on a 2020 Jeep Ch... |
| Jan 9, 2026 | POWER TRAIN,FUEL/PROPULSION SYSTEM | Issue #1: Fuel pump failure, had to completely replace the fuel pump at approx. 60,000 miles. Appr... |
| Jan 3, 2026 | POWER TRAIN | Failed Power Train Unit, and this is available for inspection. I was driving on the highway with ... |
| Dec 21, 2025 | POWER TRAIN | My PTU failed while driving 70mph on a 4 lane interstate during a heavy rush hour, I'm 7 months preg... |
| Dec 18, 2025 | POWER TRAIN | 4wd service light came on. The code was c14a7-97. A well known PTU problem. There was a previous rec... |
| Dec 16, 2025 | POWER TRAIN | Transfer case failure, I had started to notice as if the transmission were shifted to neutral, high ... |
| Dec 14, 2025 | POWER TRAIN | While driving in northwestern Pennsylvania during a snowstorm, the driver engaged the vehicle’s fact... |
| Dec 8, 2025 | POWER TRAIN | The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed... |
| Dec 1, 2025 | POWER TRAIN,ENGINE | The contact owns a 2020 Jeep Cherokee. The contact stated that while accelerating from a stop, the v... |
| Dec 1, 2025 | POWER TRAIN,ENGINE | When I attempted to turn left onto the highway from a complete stop on an incline, I pressed the acc... |
| Nov 24, 2025 | POWER TRAIN | 2020 Jeep Cherokee Power Transfer Unit (PTU) Per a discussion the dealer service manager, I realized... |
| Nov 18, 2025 | POWER TRAIN | The 4WD service light indicated an issue. After a week of the light staying on, the vehicle was brou... |
| Nov 17, 2025 | POWER TRAIN | Vehicle has been having a grinding noice since I bought it, had it checked and nothing came up. Now... |
| Nov 11, 2025 | POWER TRAIN | The "4WD Needs Service" light appeared on the dashboard of our 2020 Jeep Cherokee Trailhawk. We took... |
| Nov 8, 2025 | POWER TRAIN | PTU unit on my Jeep Cherokee failed at 70 miles per hour on the highway. The car is located on a Jee... |