Recalls, complaints, and safety data from NHTSA
The 2020 Jeep Cherokee has 3 recalls, 325 complaints, and a 4-star overall safety rating from NHTSA.
3
Recalls
325
Complaints
★★★★★
Safety Rating
Data source: National Highway Traffic Safety Administration (NHTSA) · Last updated October 20, 2026
20V191000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysle...
19V637000
STEERING:RACK AND PINION:RACK
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering co...
26V290000
POWER TRAIN
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Overall
★★★★★
Front Crash
★★★★★
Side Crash
★★★★★
Rollover
★★★★★
Rating for: 2020 Jeep Cherokee SUV 4WD
| Date ↓ | Component | Summary |
|---|---|---|
| Oct 9, 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While driving, emergency parking brake engaged. Required vehicle to be driven on and parked on road ... |
| Oct 8, 2026 | POWER TRAIN | The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at 20 MPH, there was an... |
| Oct 6, 2026 | POWER TRAIN | SVC 4x4 light came on and brought to Jeep dealer immediately and they immediately tell us ptu and re... |
| Oct 4, 2026 | POWER TRAIN | The contact owns a 2020 Jeep Cherokee. The contact stated that while driving 50 MPH, the vehicle mad... |
| Sep 30, 2026 | POWER TRAIN | PTU has failed after 47,500 miles. |
| Sep 29, 2026 | ENGINE | To Whom It May Concern, I am submitting this complaint regarding a catastrophic Power Transfer Unit... |
| Sep 27, 2026 | UNKNOWN OR OTHER | On September 27, 2026 I drove the vehicle 2020 Jeep Cherokee 10 miles to church at 9:30 AM park the ... |
| Sep 24, 2026 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | Driving after work on 53S my jeep decided to only go 5mph engine light turned on among other light. ... |
| Sep 24, 2026 | ENGINE | Engine caught fire while parked |
| Sep 23, 2026 | POWER TRAIN | The contact owns a 2020 Jeep Cherokee. The contact stated that while his wife was driving and pullin... |
| Sep 23, 2026 | SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM | On September 23, 2026, my wife was driving our 2020 Jeep Cherokee Trailhawk on I-65 South at mile ma... |
| Sep 23, 2026 | POWER TRAIN | The contact owns a 2020 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 2... |
| Sep 21, 2026 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2020 Jeep Cherokee. The contact stated that while driving 50 MPH, the brake pedal... |
| Sep 19, 2026 | POWER TRAIN | Vehicle stopped working, gears started grinding and a warning to service the 4WD system turned on. I... |
| Sep 15, 2026 | POWER TRAIN | The contact owns a 2020 Jeep Cherokee. The contact stated that while driving, the transmission slipp... |
| Sep 8, 2026 | POWER TRAIN | My jeep was diagnosed with a PTU FAILURE. JEEP has only 51,293 miles. This is a well documented reca... |
| Sep 6, 2026 | POWER TRAIN | On 9/6, The Cherokee lost power and had a grinding noise when in gear. It was towed to the Jeep deal... |
| Sep 4, 2026 | POWER TRAIN | The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at 65 MPH, the 4WD warn... |
| Sep 1, 2026 | ENGINE | Like previous model years, the 2 L Turbo engine started buring excessive oil (more than 1 quart per ... |
| Sep 1, 2026 | POWER TRAIN | The safety system keeps notifying that the 4-wheel drive is not available. Had a diagnostic complete... |