Recalls, complaints, and safety data from NHTSA
The 2020 Jeep Cherokee has 3 recalls, 256 complaints, and a 4-star overall safety rating from NHTSA.
3
Recalls
256
Complaints
★★★★★
Safety Rating
Data source: National Highway Traffic Safety Administration (NHTSA) · Last updated July 4, 2026
20V191000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysle...
19V637000
STEERING:RACK AND PINION:RACK
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering co...
26V290000
POWER TRAIN
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Overall
★★★★★
Front Crash
★★★★★
Side Crash
★★★★★
Rollover
★★★★★
Rating for: 2020 Jeep Cherokee SUV 4WD
| Date ↓ | Component | Summary |
|---|---|---|
| Jun 19, 2026 | POWER TRAIN,ENGINE | Sometimes when I am driving and stop, the automatic engine does not turn back on. This has caused my... |
| Jun 8, 2026 | VISIBILITY | The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at 55 MPH, the contact ... |
| Jun 6, 2026 | POWER TRAIN | Power Transfer Unit Failure diagnosed by Safford Dodge, Jeep dealership in Fredericksburg, VA. My V... |
| Jun 4, 2026 | UNKNOWN OR OTHER | I have brought in my jeep to the dealership for Issues while driving on the freeway going around 70 ... |
| Jun 3, 2026 | STEERING,SUSPENSION,WHEELS | 4wd and power steering is off due to some recall issue that affects my make/model/year but for some ... |
| Jun 1, 2026 | UNKNOWN OR OTHER | this is not a safety issue but not sure who to notify..The black paint on the front side window fr... |
| May 29, 2026 | POWER TRAIN | I started getting a warning light in my Jeep (svc 4wd). The dealer diagnosed it as an internal fail... |
| May 25, 2026 | POWER TRAIN | Service four-wheel-drive light came on. Took Vehicle to the Jeep dealer for inspection and paid $220... |
| May 20, 2026 | PARKING BRAKE,POWER TRAIN | The contact owns a 2020 Jeep Cherokee. The contact stated that while operating the vehicle the warni... |
| May 9, 2026 | STEERING | 2020 Cherokee owner from dealer purchased as CPO w/23k miles in 2023. Shortly after purchase rear di... |
| May 8, 2026 | POWER TRAIN | 4WD has issues with the transfer case and cars up to 2019 had issues. I cant get parts and it is not... |
| May 8, 2026 | ENGINE | VERIFIED CONCERN, FOUND VEHICLE TO RUN VERY ROUGH AND DOES NOT IDLE CLEANLY. PERFORMED MISFIRE MONIT... |
| May 7, 2026 | STEERING,ELECTRICAL SYSTEM | 2020 Jeep Cherokee Limited AWD, VIN [XXX] , approx. 111,355 miles. Reporting serious safety concern:... |
| May 5, 2026 | POWER TRAIN | The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at 75 MPH, the vehicle ... |
| May 2, 2026 | ENGINE | The engine started making clunking sounds when driving. Brought it in and they said piston 2 has low... |
| Apr 20, 2026 | POWER TRAIN | I was driving and my power steering suddenly went out by its self. It was a very dangerous and traum... |
| Apr 20, 2026 | POWER TRAIN | Service 4WD Indicator |
| Apr 17, 2026 | POWER TRAIN,ELECTRICAL SYSTEM | At about 50,000 started noticing a shift in transmission noise, and a new “burnt smell”. There was a... |
| Mar 23, 2026 | POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKES | I was driving on the highway on my way to work around 7:45 am. As I was driving my car lost all powe... |
| Mar 22, 2026 | POWER TRAIN | The contact owns a 2020 Jeep Cherokee. The contact stated that the 4WD warning light was illuminated... |