Other complaints and recalls from NHTSA
Summary
The 2020 Jeep Cherokee has 22 NHTSA other complaints and 1 other-related recall.
22
Complaints
1
Recalls
1
Injuries Reported
Data source: National Highway Traffic Safety Administration (NHTSA) · Last updated April 10, 2026
20V191000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysle...
| Date ↓ | Component | Summary |
|---|---|---|
| Dec 30, 2025 | UNKNOWN OR OTHER | PTU failure needs replacements... 4k to fix. Safety issue and should be a recall. |
| Dec 1, 2025 | UNKNOWN OR OTHER | Not sure if this is the right place to complain, but my 4 Wheel Drive is Unavailable. I took it to m... |
| Sep 21, 2025 | UNKNOWN OR OTHER | Power transfer unit broken. Not a recall but reported on many jeeps. |
| Sep 15, 2025 | UNKNOWN OR OTHER | Brought to dealer to evaluate for loud popping in/out of park, clunking and grinding noises on accel... |
| Aug 29, 2025 | UNKNOWN OR OTHER | I was at a stop light, light turned green and as I started to accelerate there was a loud banging no... |
| Aug 12, 2025 | UNKNOWN OR OTHER | 2020 vehicle is having PTU issues but not on recall. 2017-2019 models had a recall for same issue |
| Aug 6, 2025 | UNKNOWN OR OTHER,ENGINE | Engine warning light came on. Bloomington Chrysler Jeep repair shop said the active grill shutter co... |
| Jun 12, 2025 | UNKNOWN OR OTHER | SVC 4WD light turned on. Dealership said it may be ptu issue and would cost $1400 just to diagnose, ... |
| May 30, 2025 | UNKNOWN OR OTHER | SVC 4WD light came on. Took it to Jeep dealership to have them look at it. PTU "power transfer unit"... |
| Jan 21, 2025 | FUEL/PROPULSION SYSTEM | While using the remote start feature to warm car in attached garage (with door open), car started th... |
| Aug 1, 2024 | FUEL/PROPULSION SYSTEM | Fuel line plastic fitting cracked and was sprayed fuel on hot engine and exhaust system connector wa... |
| Jul 30, 2024 | UNKNOWN OR OTHER | The past two days the car has been running a little rough. This morning the car didn't start and ser... |
| Feb 20, 2024 | UNKNOWN OR OTHER | Jeep was stalling randomly when coming to a stop or at a stop sign initially. It is now stalling com... |
| Oct 6, 2023 | UNKNOWN OR OTHER | My vehicle is cutting off in the middle of traffic. I understand the start stop feature but it cuts ... |
| Jun 9, 2023 | FUEL/PROPULSION SYSTEM | Fuel pump failed suddenly. Caused engine to stall losing power steering and brakes. Luckily was on f... |
| Mar 30, 2023 | UNKNOWN OR OTHER | This isn't a major concern but just possibly a design defect that could potentially be dangerous in ... |
| Dec 3, 2022 | UNKNOWN OR OTHER | The rare windshield shattered. The vehicle is currently at a Jeep dealership because after the incid... |
| Dec 30, 2021 | FUEL/PROPULSION SYSTEM | Fuel System Failure on top of 2.0 liter jeep turbocharged engine (approx. 53 - 54K miles), resulted ... |
| Feb 25, 2021 | LANE DEPARTURE,BACK OVER PREVENTION | •On numerous occasions while backing up the rear cross traffic warning alert does not alert you and ... |
| Feb 1, 2021 | UNKNOWN OR OTHER | PURCHASED THE VEHICLE 10/2020, WE HAD OUR FIRST SNOW 12/2020 GOT IN THE VEHICLE AND THERE WAS A PUDD... |