Other complaints and recalls from NHTSA
Summary
The 2020 Mazda CX-5 has 26 NHTSA other complaints and 0 other-related recalls.
26
Complaints
0
Recalls
0
Injuries Reported
Data source: National Highway Traffic Safety Administration (NHTSA) · Last updated April 9, 2026
| Date ↓ | Component | Summary |
|---|---|---|
| Apr 1, 2026 | UNKNOWN OR OTHER | I am reporting an ongoing defect with the infotainment system in my 2020 Mazda CX-5, involving ghost... |
| Oct 31, 2025 | UNKNOWN OR OTHER | THE SUNROOF EXPLODED NORMAL TEMPS in CHICAGO IL Halloween Hight 60 desgres on while driving on H... |
| Aug 27, 2025 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | While driving my vehicle the systems sensors are affected by nearby drivers which cause the car to s... |
| Aug 2, 2025 | UNKNOWN OR OTHER | Display screen (Infotainment system) will randomly change the settings of my vehicle and call people... |
| Jun 25, 2025 | BACK OVER PREVENTION | The vehicle reboots the screen/infotainment system while driving. The dealership has updated the sof... |
| Jun 5, 2025 | UNKNOWN OR OTHER | The display screen in my CX-5 has been regularly glitching for several years now. This "ghost touch"... |
| Jun 5, 2025 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | Forward Smart city brake support malfunction Camera Sensors Screen Ghost |
| May 19, 2025 | FORWARD COLLISION AVOIDANCE | My car has started braking when objects arnt there almost causing a crash Mazda denies this |
| Feb 19, 2025 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | During snowfall, the front camera becomes obstructed, leading to a malfunction in the smart brake sy... |
| Jun 1, 2024 | UNKNOWN OR OTHER | Ghost touch issue with touchscreen. It causes calls to go on hold, navigation to stop in unknown are... |
| Feb 22, 2024 | FORWARD COLLISION AVOIDANCE | Emergency braking brought car to a complete stop while traveling around at approx. 35 MPH with no ca... |
| Feb 11, 2024 | UNKNOWN OR OTHER | While backing the vehicle the rear camera sometimes goes off because the screen in the car keeps swi... |
| Jan 1, 2024 | UNKNOWN OR OTHER | The car's screen/touch screen has a "ghost touch" issue. It automatically changes car settings while... |
| Sep 13, 2023 | FORWARD COLLISION AVOIDANCE | Automatic Emergency Braking (Mazda's Smart City Braking Feature) will randomly trigger even when the... |
| Aug 14, 2023 | UNKNOWN OR OTHER | The infotainment screen is malfunctioning and making selections on it's own without me, the driver, ... |
| May 18, 2023 | FORWARD COLLISION AVOIDANCE | I was traveling behind a propane truck, that was going to make a right turn. I disengaged the adapti... |
| Apr 12, 2023 | UNKNOWN OR OTHER,LANE DEPARTURE | The infotainment system experiences a "ghost touch" at random times. Usually it is when it is warm o... |
| Feb 7, 2023 | UNKNOWN OR OTHER | The radio change by itself like there is a ghost changing the channel |
| Jan 1, 2023 | UNKNOWN OR OTHER | When I would stop my car while driving (at a light, a stop sign, traffic, temporary stops for yieldi... |
| Oct 30, 2021 | UNKNOWN OR OTHER | The ongoing “ghost touch” defect in Mazda infotainment systems is a serious safety hazard that shoul... |