Electrical complaints and recalls from NHTSA
Summary
The 2020 Mazda CX-5 has 27 NHTSA electrical complaints and 0 electrical-related recalls.
27
Complaints
0
Recalls
1
Injuries Reported
Data source: National Highway Traffic Safety Administration (NHTSA) · Last updated April 9, 2026
| Date ↓ | Component | Summary |
|---|---|---|
| Feb 15, 2026 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | The Smart Brake Support system malfunctioned while driving. The vehicle began shaking and lost power... |
| Aug 1, 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The infotainment screen in the vehicle suffers from Phantom/Ghost touching, rending a safety hazard ... |
| Jul 19, 2025 | ELECTRICAL SYSTEM | I own a 2020 Mazda CX-5 equipped with the Mazda Connect infotainment system. The touchscreen display... |
| May 29, 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Car “died” while idling at a traffic light. It started but would not start several hours later and c... |
| Mar 17, 2025 | ELECTRICAL SYSTEM | I purchased this vehicle as a used car from a dealership. On my way home, the infotainment panel beg... |
| Feb 27, 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES | I bought this 2020 Mazda CX-5 Sport 2.5L all wheel drive from a big dealership on July 31, 2023. I s... |
| Feb 13, 2025 | ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE | Forward Braking Safety Sensor Was on transmission after braking check engine light . Was driving ca... |
| Jan 28, 2025 | ELECTRICAL SYSTEM | The contact owns a 2020 Mazda CX-5. The contact stated while driving at an undisclosed speed, the ve... |
| Jan 26, 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | My infotainment display has a prevalent ghost touch issue that causes majors distractions while I'm ... |
| Oct 26, 2024 | ELECTRICAL SYSTEM,LANE DEPARTURE | "ghost touch" issue on my cars touch screen operates by itself or doesn't respond. I was driving dow... |
| Oct 20, 2024 | ELECTRICAL SYSTEM,VISIBILITY/WIPER,BACK OVER PREVENTION | Display went dark and did not display. This is not the only time it happens. It acts like someone’s ... |
| Aug 6, 2024 | ELECTRICAL SYSTEM | The infotainment screen kept moving on its own disconnecting my map while driving. I took it to Mazd... |
| Jun 10, 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The infotainment system has a known "ghost touch" issue. This issue caused a recall in prior models ... |
| May 18, 2024 | ELECTRICAL SYSTEM | When driving the infotainment system will switch to sound settings by itself and play the navigation... |
| Jan 2, 2024 | ELECTRICAL SYSTEM | *This is not part of the class action lawsuit* Per attorneys for the complaint, this issue is not pa... |
| Oct 24, 2023 | ELECTRICAL SYSTEM | Sporatically and randomly, the user instrument panel will make changes and adjustments automatically... |
| Oct 1, 2023 | ELECTRICAL SYSTEM | The display screen just starts adjusting the navigation volume on it’s on while I’m driving. Or it w... |
| Aug 16, 2023 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | My car is experiencing extreme ghost screen. Also when this happens I get a lot of warning lights wh... |
| May 1, 2023 | ELECTRICAL SYSTEM | My Mazda 2020 CX-5 has the “ghost touch” issue with the screen, buttons on screen are automatically ... |
| Jan 1, 2023 | ELECTRICAL SYSTEM,EQUIPMENT | The contact owns a 2020 Mazda CX-5. The contact stated the infotainment Connect Center was unintende... |