Structure complaints and recalls from NHTSA
Summary
The 2021 Toyota Highlander has 37 NHTSA structure complaints and 1 structure-related recall.
37
Complaints
1
Recalls
3
Injuries Reported
Data source: National Highway Traffic Safety Administration (NHTSA) · Last updated April 9, 2026
23V720000
STRUCTURE:BODY:BUMPERS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle opera...
| Date ↓ | Component | Summary |
|---|---|---|
| Feb 4, 2026 | STRUCTURE | Power Back Door (PBD) will not open or close and/or stops moving while opening or closing. Problem s... |
| Dec 30, 2025 | STRUCTURE | While I was driving the vehicle on December 30, 2025 emerging on to the highway I heard a loud poppi... |
| Oct 29, 2025 | STRUCTURE | Rear liftgate motors no longer functioning. |
| Oct 6, 2025 | STRUCTURE | Failed seals on roof rack that allowed water to enter the A pillars. Unknown potential damage to ai... |
| Sep 23, 2025 | STRUCTURE,UNKNOWN OR OTHER | During rain, the A-pillar and headliner show evidence of a leak. Open source research found this is ... |
| Aug 24, 2025 | STRUCTURE | The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA Campaign Numbe... |
| Jul 17, 2025 | STRUCTURE | The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA Campaign Numbe... |
| Jul 1, 2025 | STRUCTURE | Dull Popping noise from rear bar under seat of 3rd row |
| May 2, 2025 | STRUCTURE | Roof rails leak and allow water to enter the head liner and the air bags in the support arms of the ... |
| May 1, 2025 | STRUCTURE | I purchased a 2021 Toyota Highlander Hybrid brand new. This vehicle was manufactured during COVID (... |
| Apr 20, 2025 | STRUCTURE,UNKNOWN OR OTHER | I bought this vehicle used on 04/23/2024 with 18,596 miles on the odometer. When I was inspecting th... |
| Apr 10, 2025 | STRUCTURE,VISIBILITY | Windshield side beveled trim driver’s side snapped and flew off on the highway into oncoming traffic... |
| Mar 15, 2025 | STRUCTURE | The liftgate has had issues from the moment I purchased this vehicle. It had 30,000 miles and we pur... |
| Feb 12, 2025 | STRUCTURE | The contact owns a 2021 Toyota Highlander. The contact stated that while driving on the highway at 6... |
| Jul 27, 2024 | STRUCTURE | I noticed in March of 2024 that the lower part of my bumper was starting to detach. So I brought my ... |
| Jul 26, 2024 | STRUCTURE | Our Highlander has a recall for the clips on the front bumper. A few weeks ago, my wife was driving... |
| Jul 15, 2024 | STRUCTURE | Vista Toyota in Casper WY refused to preform the repair for recall 23V720 due to a scratch on the bu... |
| Jun 29, 2024 | STRUCTURE | THE ENGINE COVER ASSEMBLY DETACHED FROM THE BOTTOM OF MY CAR WHILE DRIVING. SIMILAR TO THE EXISTING... |
| Jun 12, 2024 | STRUCTURE | Undershield came loose and was dragging on the ground |
| Jun 1, 2024 | STRUCTURE | Water leaking into the A pillar where airbags are located due to faulty seals in roof rails. |