Structure complaints and recalls from NHTSA
Summary
The 2020 Toyota Highlander has 26 NHTSA structure complaints and 1 structure-related recall.
26
Complaints
1
Recalls
0
Injuries Reported
Data source: National Highway Traffic Safety Administration (NHTSA) · Last updated July 8, 2026
23V720000
STRUCTURE:BODY:BUMPERS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle opera...
| Date ↓ | Component | Summary |
|---|---|---|
| Apr 7, 2026 | STRUCTURE | I know there is a recall for my 2020 Highlander. My VIN isn't listed. The front bumper is coming off... |
| Oct 17, 2025 | STRUCTURE | We own a 2020 Toyota Highlander, and both of the exterior door handles for the backseat have broken.... |
| Aug 13, 2025 | STRUCTURE,UNKNOWN OR OTHER | Went to close the right rear passenger door and heard splashing. Door is leaking from somewhere and... |
| Jul 21, 2025 | STRUCTURE | In reference to NHTSA Recall no. 23V-720 I have made several attempts to have the recall remedied at... |
| Dec 28, 2024 | STRUCTURE | While driving on a highway, with little traffic around, our sunroof exploded, sending shards of gl... |
| Jun 26, 2024 | STRUCTURE | The contact owns a 2020 Toyota Highlander. The contact stated while driving at approximately 65 MPH,... |
| Jun 6, 2024 | STRUCTURE | The contact owns a 2020 Toyota Highlander. The contact received notification of NHTSA Campaign Numbe... |
| Mar 21, 2024 | STRUCTURE | The contact owns a 2020 Toyota Highlander. The contact received notification of NHTSA Campaign Numbe... |
| Feb 19, 2024 | STRUCTURE | We were driving at around 70 mph on lane #3 on [XXX] near Auburn CA at around [XXX] on [XXX] with 2... |
| Dec 25, 2023 | STRUCTURE | The contact owns a 2020 Toyota Highlander. The contact stated while driving approximately 50 MHP, th... |
| Dec 1, 2023 | STRUCTURE | The contact owns a 2020 Toyota Highlander. The contact received notification of NHTSA Campaign Numbe... |
| Nov 10, 2023 | STRUCTURE | The contact owns a 2020 Toyota Highlander. The contact stated while driving 60-65 MPH and changing l... |
| Sep 18, 2023 | STRUCTURE,ENGINE | About once or twice a week as I'm slowly braking to make a turn or stop, the car will surge forward.... |
| Sep 3, 2023 | STRUCTURE | The contact owns a 2020 Toyota Highlander. The contact received notification of NHTSA Campaign Numbe... |
| Sep 1, 2023 | STRUCTURE | The contact owns a 2020 Toyota Highlander. The contact was informed by an independent mechanic that ... |
| Aug 12, 2023 | STRUCTURE | Driving at highway speeds of 75 mph (posted speed), front bumper fell off of car. Outside temperatu... |
| Dec 1, 2022 | STRUCTURE | The contact's wife owns a 2020 Toyota Highlander. The contact stated while the vehicle was parked, h... |
| Sep 24, 2022 | STRUCTURE | While driving on the freeway, with no prior damage, the front bumper came lose and dragged under veh... |
| Sep 9, 2022 | STRUCTURE | See attached document for complaint. |
| Apr 16, 2022 | STRUCTURE | In April 2022, the sunroof on our 2020 Highlander Hybrid spontaneously exploded (without impact) whi... |