Electrical complaints and recalls from NHTSA
Summary
The 2017 Mazda CX-5 has 41 NHTSA electrical complaints and 0 electrical-related recalls.
41
Complaints
0
Recalls
1
Injuries Reported
Data source: National Highway Traffic Safety Administration (NHTSA) · Last updated April 9, 2026
| Date ↓ | Component | Summary |
|---|---|---|
| Dec 30, 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The infotainment system suffers from ghost touching. It has gotten out of control even after a “reca... |
| Nov 7, 2025 | ELECTRICAL SYSTEM,SEATS | During a one-hour car ride, the front passenger side seat heater burned a hole through the seat, dam... |
| Sep 12, 2025 | ELECTRICAL SYSTEM | Unknown The infotainment system started malfunctioning on its own |
| Sep 11, 2025 | ELECTRICAL SYSTEM | I purchased this vehicle on the 10th of September. BY the 12th I I noticed the infotainment system ... |
| Aug 20, 2025 | ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Dashboard lit up like a Christmas tree. Multiple warning lights all at once. This issue has been rep... |
| Aug 1, 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | CX-5's infotainment system RANDOMLY, AND WITHOUT WARNING STARTS BEEPING AND CHANGING OPTIONS WHILE D... |
| Oct 12, 2024 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Twice now, my 2017 Mazda CX-5 stalled on the highway with a check engine light popping up--both time... |
| Sep 19, 2024 | ELECTRICAL SYSTEM | There is a known issue of "Ghost Touching" on the infotainment system on 2017-2020 Mazda's. The ghos... |
| Sep 12, 2024 | ELECTRICAL SYSTEM | This car has an issue with 'ghost touches' on the infotainment screen. We had it replaced under warr... |
| Jul 8, 2024 | ELECTRICAL SYSTEM | Vehicle Infotainment Center - the touch screen will automatically select options and click options w... |
| Apr 17, 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTURE | The center screen started self selecting on its own, and randomly choosing options that included goi... |
| Apr 2, 2024 | ELECTRICAL SYSTEM | My touch screen, has been acting up. While driving, the navigation system will automatically change... |
| Jan 5, 2024 | ELECTRICAL SYSTEM | The vehicle display registers false “phantom” touches, causing it to behave erratically. Mazda issue... |
| Sep 4, 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | This particular Mazda model has a ghost touch issue with the infotainment system. It will start sele... |
| Aug 6, 2023 | ELECTRICAL SYSTEM | There is an electrical issue with the infotainment system. It changes settings/programmed setup on i... |
| Jul 27, 2023 | ELECTRICAL SYSTEM | The infotainment system is experiencing 'ghost touch'. It random selects options such as volume, tr... |
| Feb 10, 2023 | ELECTRICAL SYSTEM | UNKNOWN The infotainment system started malfunctioning on its own. Changes channels on radio, goes i... |
| Jan 1, 2023 | ELECTRICAL SYSTEM | The infotainment system in my 2017 Mazda CX-5 exhibits dangerous behavior consistent with known defe... |
| Nov 27, 2022 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | I have made carmax aware of the issue I was driving on the interstate in PA, when out of nowhere the... |
| Nov 21, 2022 | ELECTRICAL SYSTEM,ENGINE | Check engine light went on at 56mph and stalled the vehicle. Almost causing and accident all lights ... |