Seats complaints and recalls from NHTSA
Summary
The 2018 Jeep Grand Cherokee has 22 NHTSA seats complaints and 0 seats-related recalls.
22
Complaints
0
Recalls
2
Injuries Reported
Data source: National Highway Traffic Safety Administration (NHTSA) · Last updated April 9, 2026
| Date ↓ | Component | Summary |
|---|---|---|
| Nov 28, 2025 | SEATS | To Whom It May Concern, I am writing to formally report a serious safety defect regarding the Active... |
| Nov 14, 2025 | SEATS | While driving on I-95 on 11/14/25, the passenger headrest suddenly and unexpectedly exploded forward... |
| Oct 6, 2025 | SEATS | The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while sitting at a stoplight, t... |
| Sep 1, 2025 | SEATS | Drivers head rest has a whiplash protection, the headrest exploded and there was no impact, accident... |
| Aug 25, 2025 | SEATS,UNKNOWN OR OTHER | I WAS DRIVING MY JEEP AND MY DRIVERS HEADREST RANDOMLY POOPED OUT AND HIT THE BACK OF MY HEAD! I WAS... |
| Aug 22, 2025 | SEATS | My active head rest internal plastic clips that hold the headrest from releasing randomly broke. The... |
| May 18, 2025 | SEATS | The active headrest on the driver's seat deployed spontaneously on it's own during normal operation ... |
| May 28, 2024 | SEATS | While I was driving home from work the headrest deployed and hit me on the back of the head. I thoug... |
| Apr 10, 2024 | SEATS | Crash safety feature in the headrest deployed on its own. Dealer verified the headrest deployed but ... |
| Mar 30, 2024 | SEATS | I was driving down the interstate and heard a very loud pop and got smacked in the back of the head.... |
| Jan 27, 2024 | SEATS | Front passenger headrest popped out (exploded out) for no reason. I was not in an accident and nothi... |
| Nov 25, 2023 | SEATS | passenger front headrest basically seemed to explode for no reason. Like a jack in the box. Like it ... |
| Sep 25, 2023 | SEATS | The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving 5 MPH and turning... |
| Sep 2, 2023 | SEATS | Component: Active headrest suddenly exploded and hit my head pilot seat while driving in a highway a... |
| Aug 20, 2023 | SEATS | I was driving on the highway today and my driver side active headrest popped open for no reason forc... |
| Aug 10, 2023 | SEATS | While driving in town my passenger side seat headrest exploded suddenly making a very loud noise cau... |
| May 28, 2023 | SEATS | The active head restraint deployed on its own as I was preparing to start the vehicle (2018 Jeep Gra... |
| Jan 31, 2023 | SEATS | On 01/31/2023, the driver side headrest spontaneously deployed and is no longer functional. The two ... |
| Jun 16, 2022 | SEATS | The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while seated in the driver’s se... |
| Jan 2, 2022 | SEATS | The headrest popped forward unexpectedly and hit my husband in the head. |