Seats complaints and recalls from NHTSA
Summary
The 2002 Jeep Grand Cherokee has 79 NHTSA seats complaints and 1 seats-related recall.
79
Complaints
1
Recalls
7
Injuries Reported
Data source: National Highway Traffic Safety Administration (NHTSA) · Last updated April 10, 2026
09V117000
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR...
| Date ↓ | Component | Summary |
|---|---|---|
| Aug 3, 2019 | SEATS | WHEN I GOT IN MY JEEP THERE WAS A BREAKING SOUND FROM UNDER THE DRIVERS SEAT. I NOTICED THE SEAT WAS... |
| Apr 11, 2016 | SEATS | THE POWER DRIVER'S SEAT RETAINING BRACKETS HAVE BROKEN AND HAVE CREATED A VERY UNSAFE DRIVING SITUAT... |
| Feb 24, 2016 | SEATS | TAKATA RECALL THE SEATS STOPPED HEATING AND GOT REALLY HOT IN ONE SPOT I PULLED THE SEAT COVER UP AN... |
| May 14, 2015 | SEATS | THE SEAT BRACKET ON THE DRIVER SIDE IS BROKEN. I RESEARCHED THIS AND THIS IS A WIDESPREAD ISSUE WIT... |
| Nov 5, 2014 | SEATS | SEAT WARMERS ON BOTH SIDES OF VEHICLE BECAME REALLY HOT TOWARDS THE FRONT CENTER PORTION OF THE SEAT... |
| Mar 28, 2014 | SEATS | TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE LIMITED. THE CONTACT WAS DRIVING 25 MPH WHEN THE HEA... |
| Mar 17, 2014 | SEATS | TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT WARM... |
| Jan 2, 2014 | SEATS | WE WERE TRAVELING ON THE HIGHWAY WITH THE HEATED SEATS ON AND THEY BECAME EXTREMELY HOT. I TURNED T... |
| Jan 1, 2014 | SEATS | TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPE... |
| Jul 6, 2013 | SEATS | DRIVING MY CHILDREN HOME FROM NEW YORK ON THE 6TH OF JULY 2013, SOME WHERE ON THE TURNPIKE MY 16 YEA... |
| Jul 1, 2013 | SEATS | THE 1999-2004 JEEP GRAND CHEROKEE SEAT TRACK HAS A WEAK POINT ON THE REAR SCISSOR ASSEMBLY. WHEN YOU... |
| Jan 29, 2013 | SEATS | TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, SMOK... |
| Jan 12, 2013 | SEATS | THE DRIVER'S SIDE POWER SEAT BRACKET HAD BROKEN IN TWO, TIPPING THE SEAT TO THE RIGHT. *TR |
| Aug 1, 2012 | SEATS | WHILE DRIVING, I STEPPED ON MY BRAKE, I HEARD A LOUD "BANG" AND FOUND MYSELF FIRST JAMMED INTO THE S... |
| Jul 20, 2012 | SEATS | THE DRIVER'S SIDE POWER SEAT BRACKET HAD BROKEN IN TWO, TIPPING THE SEAT TO THE RIGHT, MAKING ME OVE... |
| Jan 24, 2012 | SEATS | TL - THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER SEAT HEATING EL... |
| Dec 14, 2011 | SEATS | THE DRIVERS SIDE FRONT HEATING ELEMENT STARTED TO SMOKE. UNIT WAS TURNED OFF QUICKLY & HAS FAILED TO... |
| Nov 10, 2011 | SEATS | HIT FROM BEHIND ,REARENDED,. FIRST IMPACT THREW ME FORWARD THEN HIT AGAIN 2ND IMPACT B... |
| Oct 17, 2011 | SEATS | TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SEAT BECAME BURNED BEC... |
| Jun 7, 2011 | SEATS | MY VEHICLE IS AN 02 OVERLAND. MY DRIVER SIDE HEATED SEATS NO LONGER WORKS. ONE MORNING IT WAS JUST D... |