Powertrain complaints and recalls from NHTSA
Summary
The 2021 Jeep Cherokee has 58 NHTSA powertrain complaints and 2 powertrain-related recalls.
58
Complaints
2
Recalls
0
Injuries Reported
Data source: National Highway Traffic Safety Administration (NHTSA) · Last updated May 12, 2026
21V310000
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLER/RADIATOR:HOSES AND FITTINGS
Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee vehicles. The transmission oil cooler hose may have been incorrectly cured, allowing tr...
26V290000
POWER TRAIN
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
| Date ↓ | Component | Summary |
|---|---|---|
| Apr 21, 2026 | POWER TRAIN | PTU overheated, message is "4WD unavailable" or "reduced functionality". PTU replaced by Jeep, new P... |
| Apr 11, 2026 | POWER TRAIN | The contact owns a 2021 Jeep Cherokee. While driving at an undisclosed speed, the vehicle abruptly l... |
| Apr 4, 2026 | POWER TRAIN | My husband was driving the vehicle at approximately 70 MPH on I-75, the vehicle slipped out of drive... |
| Feb 28, 2026 | POWER TRAIN | The 948TE 9-speed automatic transmission failed at approximately 75,000 miles on my 2021 Jeep Cherok... |
| Jan 24, 2026 | POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | the light came on that says cannot move vehicle, it just stopped. The Power Transfer Unit went out--... |
| Dec 16, 2025 | POWER TRAIN | PTU Failure. Known issue. 2017-2019 recalled but the part is still and issue and can lock up transmi... |
| Dec 10, 2025 | POWER TRAIN | I took my vehicle to dealer shortly after purchase due to jerking forward during stops. A software u... |
| Nov 26, 2025 | POWER TRAIN | I was driving on the interstate at approximately 70 mph when I attempted to accelerate to pass anoth... |
| Nov 19, 2025 | POWER TRAIN | The contact owns a 2021 Jeep Cherokee. The contact stated that while driving 50 MPH on the highway, ... |
| Oct 29, 2025 | POWER TRAIN | While driving on the highway a message popped up that the 4 wheel drive system was unavailable. Th... |
| Oct 17, 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | The vehicle was sold by DriveTime (Highland, Indiana) on August 29, 2025, with a known safety recall... |
| Oct 1, 2025 | POWER TRAIN | PTU failure |
| Sep 7, 2025 | POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE | The car is reporting service 4WD, they are saying the PTU is bad. Took it into the dealership today. |
| Aug 28, 2025 | POWER TRAIN | The service 4wd light is on. The dealership said it is a PTU problem. They want $2500 for a new PTU ... |
| Aug 26, 2025 | POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE | Our Jeep has had multiple accounts of shifting hard, hesitation while shifting, making a hard sound ... |
| Aug 25, 2025 | POWER TRAIN | Incident occur on 25 August, 2025: While driving I experienced a violent jerk and sudden loss of po... |
| Aug 12, 2025 | POWER TRAIN | My vehicle was driving fine and I pulled up to a stop light. When I stepped on gas to drive after t... |
| Aug 10, 2025 | POWER TRAIN | When taking off out of my driveway the car hesitated to send power from the engine to the wheels res... |
| Jul 16, 2025 | POWER TRAIN,UNKNOWN OR OTHER | I have had a service 4wd light on for months. The Power Transfer Case part has been on backorder fro... |
| Jul 8, 2025 | POWER TRAIN | On May 13th 2025 the 4WD service light came on. We took it to the Dodge Jeep Ram dealership that own... |