Seats complaints and recalls from NHTSA
Summary
The 2020 Ford Explorer has 27 NHTSA seats complaints and 2 seats-related recalls.
27
Complaints
2
Recalls
2
Injuries Reported
Data source: National Highway Traffic Safety Administration (NHTSA) · Last updated April 9, 2026
19V633000
SEATS:FRONT ASSEMBLY:RECLINER
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Fo...
25V393000
SEATS:MID/REAR ASSEMBLY
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind...
| Date ↓ | Component | Summary |
|---|---|---|
| Oct 28, 2025 | SEATS | The 2nd row seat folding buttons have been malfunctioning for years and folding unexpectedly but For... |
| Oct 13, 2025 | SEATS | The contact owns a 2020 Ford Explorer. The contact stated that while driving at an undisclosed speed... |
| Sep 20, 2025 | SEATS | At 45,000 miles the third row driver side headrest broke and the seat will not fold and is a safety ... |
| Aug 19, 2025 | SEATS | The contact owns a 2020 Ford Explorer. The contact stated that while loading her children into the v... |
| Aug 8, 2025 | SEATS,UNKNOWN OR OTHER | 1. Passenger rear middle seat folds up randomly and repeatedly when someone is sitting in it. It's t... |
| Jul 18, 2025 | SEATS | While sitting in the 3rd row seat, my daughter felt the headrest smack the back of her head. When tr... |
| Jul 16, 2025 | SEATS | 3rd row seats have a malfunctioning system causing the headrests to not lift back up after seat is d... |
| Jun 21, 2025 | SEATS | Driver side headrest does not properly lock in place. The headrest moves from the upright position t... |
| Dec 13, 2024 | SEATS,ENGINE,FUEL/PROPULSION SYSTEM | There are problems with these items which are covered under a Ford recall. My vehicle is at Liccardi... |
| Sep 4, 2024 | SEATS | The drivers side outside seat valance broke and needs to be replaced. |
| Jun 6, 2024 | SEATS | The left, middle row captain seat chair passenger fails to lock in place. The back part of the chair... |
| Jun 1, 2024 | SEATS | The headrests of both of the back seats first locked and would not release, then suddenly released a... |
| Apr 15, 2024 | SEATS | The contact owns a 2020 Ford Explorer. The contact stated that while exiting the vehicle, the front ... |
| Jan 20, 2024 | SEATS | When drivers side seat automatically goes back it will eventually break off the seat control cover w... |
| Dec 8, 2023 | SEATS | When parked with the vehicle running a passenger exited the rear seat behind the driver. When they ... |
| Oct 26, 2023 | SEATS | The contact owns a 2020 Ford Explorer. The contact stated while attempting to engage the front drive... |
| Aug 1, 2023 | SEATS | I’m having to replace the driver’s seat mounting/frame (underneath the seat) for a second time since... |
| Aug 1, 2023 | SEATS | The contact owns a 2020 Ford Explorer. The contact stated that she became aware that the rear passen... |
| May 15, 2023 | SEATS | The contact owns a 2020 Ford Explorer. The contact stated that the rear seat headrests failed to rem... |
| Feb 2, 2023 | SEATS | Both front seats have brackets that have broken and come apart. Service says this is seen all the ti... |