Structure complaints and recalls from NHTSA
Summary
The 2020 Ford Escape has 556 NHTSA structure complaints and 1 structure-related recall.
556
Complaints
1
Recalls
5
Injuries Reported
Data source: National Highway Traffic Safety Administration (NHTSA) · Last updated April 9, 2026
25V829000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2025 Escape vehicles. The liftgate hinge covers may not be properly secured and de...
| Date ↓ | Component | Summary |
|---|---|---|
| Mar 20, 2026 | STRUCTURE | Door is making a popping noise when opening and closing the door. Does not close smoothly. Appears ... |
| Mar 11, 2026 | STRUCTURE,BACK OVER PREVENTION | The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 2... |
| Feb 25, 2026 | STRUCTURE | When opening the driver door, it pops and sometimes won't close or open all the way because of the d... |
| Feb 18, 2026 | STRUCTURE | Both front doors started making a severe cracking noise and are difficult to open and close. The pop... |
| Jan 22, 2026 | STRUCTURE | Windshield glass on lift gate shattered spontaneously. Car was not on, windshield had no previous no... |
| Jan 18, 2026 | STRUCTURE | The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the conta... |
| Dec 14, 2025 | STRUCTURE | I exited my 2020 Escape and as I walked around the car to go into my house, as ai was passing the ba... |
| Dec 1, 2025 | STRUCTURE | The driver side door is popping and cracking when I open it. It literally sounds like it's going to ... |
| Nov 29, 2025 | STRUCTURE | Driver door broke off the hinges and is inoperable The door almost slammed on my child’s hand No wa... |
| Nov 20, 2025 | STRUCTURE | Drivers door check makes loud popping sounds , hard to open door . |
| Nov 12, 2025 | STRUCTURE | My front driver door started making a loud noise. And every time I would open and close the door I w... |
| Oct 22, 2025 | STRUCTURE | Took my 2020 Escape into dealer due to recall #23B56/23V502 . Dealer stated that the door needs repl... |
| Oct 6, 2025 | STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER | In my Ford 2020 Escape Hybrid Titanium AWD car, Sunroof shade got misaligned and not closing anymore... |
| Sep 11, 2025 | STRUCTURE | The driver's side door started making loud cracking noises when opening and closing |
| Sep 3, 2025 | STRUCTURE | The door locking mechanism on the front driver and passenger side door fails to operate. When attemp... |
| Aug 29, 2025 | STRUCTURE | My vehicle was subject to Ford Campaign 23B56 (front door check-arm reinforcement spot weld inspecti... |
| Aug 22, 2025 | STRUCTURE | The contact owns a 2020 Ford Escape. The contact stated that while opening the driver's side door, t... |
| Aug 20, 2025 | STRUCTURE | I’m hearing a popping or snapping noise when I open and close my drivers side door. I also noticed ... |
| Aug 1, 2025 | STRUCTURE,UNKNOWN OR OTHER | In August 2025, the plastic cover in between the two pieces of glass on the panoramic sunroof unknow... |
| Jul 31, 2025 | STRUCTURE | The contact owns a 2020 Ford Escape. The contact stated that the driver’s side front door made a pop... |