Seats complaints and recalls from NHTSA
Summary
The 2016 Dodge Journey has 24 NHTSA seats complaints and 0 seats-related recalls.
24
Complaints
0
Recalls
4
Injuries Reported
Data source: National Highway Traffic Safety Administration (NHTSA) · Last updated April 10, 2026
| Date ↓ | Component | Summary |
|---|---|---|
| Sep 17, 2025 | SEATS | I opened my car door to get in and found that that head rest was completely popped out. It was not i... |
| Sep 14, 2025 | SEATS | Head rest deployed out of no where and we can’t reset it. |
| Aug 8, 2025 | SEATS | After coming home and parking the car in the driveway, went out with my son and noticed the passenge... |
| May 17, 2025 | SEATS | I got in my car yesterday and the headrest of my driver's seat popped open. I am aware that they're ... |
| Sep 4, 2024 | SEATS | Passenger headrest deployed while parked with no one even in the passenger seat. This could have cau... |
| Nov 21, 2023 | SEATS | Passenger headrest activated without warning striking passenger in the head while driving. x84 recal... |
| Oct 5, 2023 | SEATS | Passenger head rest popped apart while driving and will not close. |
| Oct 5, 2023 | SEATS | My driver seat headrest had deployed somehow without getting into an thankfully I wasn't driving but... |
| Aug 4, 2023 | SEATS | The passenger side active head restraint (AHR) burst open injuring the owner who was sitting in the ... |
| Jun 5, 2023 | SEATS | Front passenger headrest popped out of no where and won't go back into place. It snapped and broke, ... |
| Jan 11, 2022 | SEATS | Passenger side head rest popped out while driving. When it popped there was also a loud noise. |
| Jan 9, 2021 | SEATS | I I SAT DOWN IN THE PASSENGERS SEAT AND ADJUSTED THE SEAT BACK. WHEN I LEANED BACK THE HEAD SNAPPED ... |
| Jan 1, 2021 | SEATS | Headrest randomly deployed. No accidents nor apparent reason. |
| Nov 23, 2020 | SEATS | WHILE MY CAR WAS PARKED IN THE DRIVE WAY AT MY HOUSE, THE PASSENGER SIDE HEAD REST RESTRAINT DEPLOY... |
| Oct 19, 2020 | SEATS | HEADREST DEPLOYED WHILE DRIVING. NO CRASH NO ONE IN PASSENGER SEAT OR BEHIND IT. DRIVING IN CITY ON ... |
| Oct 18, 2020 | SEATS | PUT HEAD BACK ON HEAD REST & IT JUST DEPLOYED/CAME OPEN. |
| Oct 10, 2020 | SEATS | DRIVERS ACTIVE HEADREST DEPLOYED WHILE CAR UNOCCUPIED. |
| Oct 8, 2020 | SEATS | MY SON EXITED THE PASSENGER SIDE FRONT SEAT AND THE HEADREST DEPLOYED. WE WEREN'T INVOLVED IN AN ACC... |
| Jul 31, 2020 | SEATS | THE HEADREST POPPED OUT AND WON'T GO BACK IN WHILE I WAS DRIVING ON THE HIGHWAY. NO SUDDEN STOP. JUS... |
| Jun 10, 2020 | SEATS | The contact's son owns a 2016 Dodge Journey. The contact stated while her son was driving approximat... |