Seats complaints and recalls from NHTSA
Summary
The 2016 Chrysler Town and Country has 19 NHTSA seats complaints and 1 seats-related recall.
19
Complaints
1
Recalls
0
Injuries Reported
Data source: National Highway Traffic Safety Administration (NHTSA) · Last updated July 7, 2026
16V300000
SEATS:MID/REAR ASSEMBLY
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to ...
| Date ↓ | Component | Summary |
|---|---|---|
| Jun 20, 2026 | SEATS | While driving down the road, 30mph, driver side head rest deployed, hitting me in the back of the he... |
| Apr 6, 2026 | SEATS | I am submitting this letter to formally express my serious concern and dissatisfaction regarding a s... |
| Jul 12, 2025 | SEATS,UNKNOWN OR OTHER | HEAD REST ON PASSENGER FRONT SEAT DEPLOYED/MALFUNCTIONED UNEXPECTEDLY. YES IT IS AVAILABLE FOR INSP... |
| Mar 3, 2025 | SEATS | The middle seat (driver side) was sitting properly, it clicked into place and wasn’t folded for mont... |
| Feb 4, 2025 | SEATS | Headrest literally exploded open while driving down the highway with my 15 yr old (who has had 3 bra... |
| Sep 11, 2024 | SEATS | While parked in a parking lot, the active headrest restraint deployed, abruptly forcing my neck/head... |
| Aug 24, 2024 | SEATS | Found the front passenger seat headrest activated and separated from the frame after entering the pa... |
| Jul 4, 2024 | SEATS | The driver's seat headrest went off. The leather front popped off from the backing. Inside you can s... |
| May 1, 2023 | SEATS | Inadvertent passenger side head rest deployment while driving with no collisions. |
| Apr 14, 2023 | SEATS | The headrest on the passenger side burst open. From what I’m reading online due to a faulty plastic... |
| Sep 21, 2022 | SEATS | WE WERE GETTING BACK INTO THE VEHICLE AND THE PASSENGER HEAD REST ACTIVATED AND POPPED OUT |
| Oct 27, 2021 | SEATS | The headrest came apart while car was parked and turned off. If the driver was behind the wheel when... |
| Sep 18, 2021 | SEATS | I was in my car's passenger seat and my partner was driving when the passenger head rest deployed. ... |
| Apr 12, 2021 | SEATS | FRONT PASSENGER HEADREST POPPED OUT FOR NO REASON. THIS IS A SERIOUS, DANGEROUS, AND WELL-KNOWN ISSU... |
| Aug 24, 2020 | SEATS | ANTI-WHIPLASH HEADREST DEPLOYED SPONTANEOUSLY VEHICLE WAS UNOCCUPIED SITTING IN MY DRIVEWAY |
| Jul 19, 2020 | SEATS,UNKNOWN OR OTHER | DRIVER SEAT HEATING MECHANISM DOES NOT WORK. RIGHT SLIDING DOOR ACTUATOR BUZZES LOUDLY. |
| Oct 1, 2019 | SEATS | PASSENGER SIDE, 2ND ROW SEAT, DOES NOT FULLY RELEASE FROM ANCHOR TO ALLOW 3RD ROW PASSENGERS TO EXIT... |
| Jun 29, 2017 | SEATS | FRONT DRIVER SEAT NOT STABLE. SEAT MOUNTING LOOSE . YOU CAN FEEL SEAT SHAKE AND HEAR IT SQUEAK WHEN ... |
| Apr 29, 2016 | SEATS | I WAS ATTEMPTING TO MOVE THE SECOND ROW BUCKET SEAT FORWARD. I PULLED ON THE SIDE OF THE SEAT AND TH... |