Recalls, complaints, and safety data from NHTSA
The 2020 Volkswagen jetta has 6 recalls, 49 complaints, and a 5-star overall safety rating from NHTSA.
6
Recalls
49
Complaints
★★★★★
Safety Rating
Data source: National Highway Traffic Safety Administration (NHTSA) · Last updated April 9, 2026
20V505000
SEATS
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ...
21V492000
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in ...
20V359000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.
22V815000
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3...
23V604000
ELECTRICAL SYSTEM:IGNITION:SWITCH
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles ...
24V110000
FUEL SYSTEM, GASOLINE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 ...
Overall
★★★★★
Front Crash
★★★★★
Side Crash
★★★★★
Rollover
★★★★★
Rating for: 2020 Volkswagen Jetta 4 DR FWD
| Date ↓ | Component | Summary |
|---|---|---|
| Apr 6, 2026 | UNKNOWN OR OTHER | There was a warning light for the emergency call function unavailable please service immediately. |
| Jan 27, 2026 | ENGINE | Upon “starting” car, all systems turn on and car tells me the engine is on; however, if I put into a... |
| Nov 8, 2025 | UNKNOWN OR OTHER | While driving southbound on I-15 near Exit 300 (5300 S, Murray, Utah), the sunroof on my 2020 Volksw... |
| Oct 9, 2025 | ENGINE | October 9, 2025 EPC light on. October 10, 2025, called Brown's VW in Charlottetown, PEI and brought... |
| Aug 3, 2025 | UNKNOWN OR OTHER | While driving down a the road, my husband, 2 children and I, with no cars around us, we heard a loud... |
| Jan 19, 2025 | ELECTRICAL SYSTEM,STRUCTURE,ENGINE | When I start the car Multiple times the car will throw over half of all the error code and could not... |
| Dec 2, 2024 | ENGINE | My check engine light came on on Sunday Dec 1. I immediately took it to a diagnostic service station... |
| Jul 12, 2024 | POWER TRAIN | I recently purchased a vehicle on July 11th, and on July 12th, I noticed a significant issue with th... |
| Jul 6, 2024 | SERVICE BRAKES | My brakes have always sounded weird to me. But the dealer and my mechanic assured me that they were ... |
| Jul 2, 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The built-in navigation and apple carplay periodically show the wrong location, offset by several hu... |
| Jun 23, 2024 | SEATS | There is a spring that it out of place and when I turned to get out of the seat it scratched my back... |
| Jun 7, 2024 | FUEL/PROPULSION SYSTEM | The fuel door would not open for me to put gas in my car. I cannot drive my car without fuel. If I c... |
| Jun 1, 2024 | FUEL/PROPULSION SYSTEM | Will not take fuel. Even when the gasoline tank is empty it will not accept fuel properly. Fuel se... |
| May 11, 2024 | UNKNOWN OR OTHER | Mid-drive, the vehicle gave me a "check starter system" warning, a known 2020 VW Jetta issue. Howeve... |
| Apr 29, 2024 | UNKNOWN OR OTHER | Vehicle's sunroof spontaneously shattered while driving, raining down thousands of shards of glass. ... |
| Mar 7, 2024 | UNKNOWN OR OTHER | After buying this vehicle in June 2020, and the "Emergency SOS Module" never malfunctioning once, I ... |
| Feb 22, 2024 | ELECTRICAL SYSTEM | The SOS emergency that is supposed to work when you press the button or if your car is stolen the mo... |
| Jan 10, 2024 | SUSPENSION | The front strut spring broke. The dealer warned against driving it at all, since it could cut open t... |
| Nov 27, 2023 | ENGINE | The contact owns a 2020 Volkswagen Jetta. The contact stated while driving uphill at 55 MPH, the veh... |
| Sep 18, 2023 | UNKNOWN OR OTHER | The sunroof shattered after closing the car door from the pressure or motion of the car door closing... |