Recalls, complaints, and safety data from NHTSA
The 2020 Mazda CX-9 has 1 recall, 16 complaints, and a 5-star overall safety rating from NHTSA.
1
Recalls
16
Complaints
★★★★★
Safety Rating
Data source: National Highway Traffic Safety Administration (NHTSA) · Last updated April 7, 2026
21V750000
SEATS:MID/REAR ASSEMBLY
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side ...
Overall
★★★★★
Front Crash
★★★★★
Side Crash
★★★★★
Rollover
★★★★★
Rating for: 2020 Mazda CX-9 SUV AWD
| Date ↓ | Component | Summary |
|---|---|---|
| Mar 9, 2026 | BACK OVER PREVENTION | Warning signal front camera sensor system malfunction Forward Smart City Brake Support malfunction... |
| Feb 17, 2026 | TIRES | All 4 of my BH255/50R20 XL 109v NOKIAN WR G4 vehicle tires are exhibiting abnormal tread degradation... |
| Jun 7, 2025 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | The vehicle will hesitate/stall while driving down the road. The vehicle has done this multiple time... |
| May 1, 2025 | SERVICE BRAKES | I've had it repaired for over 30+ times. I'm tired of the car not being fixed. The last visit I was ... |
| Apr 12, 2025 | POWER TRAIN,ENGINE | The vehicle was overheating and a message came up that power will be reduced. Then it would go away... |
| Mar 1, 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The information screen is getting 'spider cracks" spreading across the face and turning opaque makin... |
| Jan 23, 2025 | ENGINE | Excessive oil consumption. In less than 3000 miles, I have to add a quart of oil |
| May 29, 2024 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Vehicle randomly displays "smart brake system malfunction," "forward smart city brake malfunction" a... |
| Jul 1, 2023 | ENGINE | Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold. There may be ... |
| May 14, 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | We were on the freeway and all of a sudden it stopped accelerating and the engine light, sensor ligh... |
| Jul 9, 2022 | VISIBILITY/WIPER | While driving at freeway speed in Oregon, with 85 degrees ambient temperature and A/C inside set to ... |
| Mar 22, 2022 | STRUCTURE | The passenger rear plastic wheel trim fell off with no incident/ damage |
| Sep 12, 2021 | FORWARD COLLISION AVOIDANCE | On 10/12/2021 we were driving on and urban street when the vehicle infront of us signaled and initia... |
| Jul 27, 2021 | ELECTRICAL SYSTEM | The 2020 Mazda completely shut off following an exit from an expressway, turn under a bridge and slo... |
| Jan 15, 2021 | POWER TRAIN | FUEL CAP LIGHT ON IN DEC 2020. OUR CAR MILEAGE ~14,000 MILES . WE BOUGHT BRAND NEW CX9 2020 IN AUGUS... |
| Jan 30, 2020 | ENGINE | THE MAZDA CX-9 UNCOMMANDED ENGINE ACCELERATION REPORTED HEREIN DID NOT RESULT IN ANY DAMAGE PRIMARIL... |