Recalls, complaints, and safety data from NHTSA
The 2020 Ford Fusion has 3 recalls, 165 complaints, and a 5-star overall safety rating from NHTSA.
3
Recalls
165
Complaints
★★★★★
Safety Rating
Data source: National Highway Traffic Safety Administration (NHTSA) · Last updated April 7, 2026
23V440000
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to exc...
25V442000
BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 R...
25V685000
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsai...
Overall
★★★★★
Front Crash
★★★★★
Side Crash
★★★★★
Rollover
★★★★★
Rating for: 2020 Ford Fusion 4 DR AWD
| Date ↓ | Component | Summary |
|---|---|---|
| Mar 20, 2026 | ENGINE | HEAD GASKET FAILING, common problem in car. Broke down in the middle of busy Main Street and started... |
| Mar 7, 2026 | POWER TRAIN | Automatic transmission failed No warning No smells no shaking no jerking no light on dash board unt... |
| Mar 6, 2026 | UNKNOWN OR OTHER | Shifter Cable broke in multiple vehicles of the same year make and model in our fleet of vehicles wi... |
| Mar 5, 2026 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | purge solenoid unplugged, several times for years, which causes the vehicle not to start up after ge... |
| Feb 24, 2026 | ENGINE | I only have about 45K miles on my car. I began to hear a rattling sound while vehicle is idling and ... |
| Feb 11, 2026 | ELECTRICAL SYSTEM | I keep getting SHIFT SYS FAULT error. My car will not move out of P (park). I towed my car to repai... |
| Feb 2, 2026 | SEAT BELTS | The locking mechanism that keeps the seat belt safely locked into place is malfunctioning. I have to... |
| Feb 1, 2026 | FUEL/PROPULSION SYSTEM | I have a check engine light on due to an issue in the emissions system. The issue is that the purge ... |
| Jan 28, 2026 | UNKNOWN OR OTHER,ENGINE | Last month, while transporting my brother to his arm surgery in Chapel Hill, NC, I observed unusual ... |
| Jan 17, 2026 | ELECTRICAL SYSTEM | I don't know what failed, but my vehicle spontaneously combusted this morning in front of my apartme... |
| Dec 15, 2025 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | My Ford started making a loud noise whenever the accelerator wasn't being pressed, after taking it t... |
| Dec 10, 2025 | UNKNOWN OR OTHER | Back up camera, and touch screen go completely out...the whole system will not come back on until ve... |
| Dec 4, 2025 | ELECTRICAL SYSTEM,STRUCTURE,FUEL/PROPULSION SYSTEM | I am reporting a life-threatening incident involving my 2020 Ford Fusion PHEV. On December 5, 2025, ... |
| Dec 4, 2025 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | "The incident occurred immediately after shifting the vehicle into reverse and starting to move. The... |
| Dec 2, 2025 | UNKNOWN OR OTHER | Multiple vehicles of the same year make and model had the shifter cable fail within a short amount o... |
| Oct 26, 2025 | UNKNOWN OR OTHER,ENGINE | During a road trip, received an error message indicating "SHIFT SYS FAULT" after the vehicle would n... |
| Oct 25, 2025 | STEERING,FORWARD COLLISION AVOIDANCE | While driving down the road I start getting warning lights about lane assist, adaptive cruise contro... |
| Oct 13, 2025 | POWER TRAIN,ELECTRICAL SYSTEM | 2020 Ford Fusion SE- Transmission problems. Only 98,000 miles on the car and have had issues with th... |
| Oct 10, 2025 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | In early October 2025, the vehicle was taken to an independent dealership service department for a r... |
| Sep 16, 2025 | FUEL/PROPULSION SYSTEM | Check engine light keeps coming on saying evap emissions. Have replaced purge valve, gas tank inlet... |