Recalls, complaints, and safety data from NHTSA
The 2020 Dodge Journey has 1 recall, 56 complaints, and a 4-star overall safety rating from NHTSA.
1
Recalls
56
Complaints
★★★★★
Safety Rating
Data source: National Highway Traffic Safety Administration (NHTSA) · Last updated April 7, 2026
25V552000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the v...
Overall
★★★★★
Front Crash
★★★★★
Side Crash
★★★★★
Rollover
★★★★★
Rating for: 2020 Dodge Journey SUV FWD
| Date ↓ | Component | Summary |
|---|---|---|
| Mar 24, 2026 | UNKNOWN OR OTHER | Backup camera recalled August 2025, noticed received in the mail however when attempted to fix it he... |
| Mar 2, 2026 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The car door locks fail to lock/unlock. Outside, it has been intermittent, meaning at times, my key ... |
| Feb 26, 2026 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER | If you turn the air or heat off it turns itself back on. Sometimes none of the botton on the dash re... |
| Jan 29, 2026 | ENGINE | I am filing this complaint to report a repeated safety-related defect involving the engine thermosta... |
| Nov 29, 2025 | ELECTRICAL SYSTEM | The contact stated that their father owned a 2020 Dodge Journey. The contact stated that while drivi... |
| Nov 24, 2025 | ENGINE | The contact owns a 2020 Dodge Journey. The contact stated that while driving at an undisclosed speed... |
| Oct 25, 2025 | POWER TRAIN,ENGINE | Driving on highway 26 at 70 miles in Newberry, SC, the truck hesitated and cut of stalled, was able ... |
| Oct 25, 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2020 Dodge Journey. The contact stated that while driving approximately 70 MPH, t... |
| Aug 26, 2025 | BACK OVER PREVENTION | The contact owns a 2020 Dodge Journey. The contact stated that the rear-view camera had started fail... |
| Aug 26, 2025 | BACK OVER PREVENTION | The contact owns a 2020 Dodge Journey. The contact received notification of NHTSA Campaign Number: 2... |
| Aug 1, 2025 | BACK OVER PREVENTION | The contact owns a 2020 Dodge Journey. The contact stated that the rear-view camera image was upside... |
| Jul 30, 2025 | POWER TRAIN,SERVICE BRAKES | The car has 40k miles on it with the extended power train warranty. On [XXX], I drove into Phoenix, ... |
| Jul 3, 2025 | UNKNOWN OR OTHER | The rearview camera goes out at times. It just has a black screen. Other times the camera view is up... |
| Jul 1, 2025 | UNKNOWN OR OTHER | The back-up camera will not work sometimes. The screen will display a camera with a line through it,... |
| Jun 16, 2025 | UNKNOWN OR OTHER | The back up camera is not working properly. It goes in and out. Sometimes it gets completely stuck o... |
| Apr 9, 2025 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2020 Dodge Journey. The contact stated that while his wife was driving 50 MPH, th... |
| Mar 30, 2025 | ENGINE | The thermostat and housing failed at 57,000 miles, less than 5 years of owning the vehicle. Not avai... |
| Mar 27, 2025 | UNKNOWN OR OTHER | The back up camera went black one day with a camera icon with a line through it. It would flicker an... |
| Mar 15, 2025 | UNKNOWN OR OTHER | The rearview camera on my 2020 Dodge Journey failed and stopped displaying a proper image. To restor... |
| Mar 15, 2025 | ELECTRICAL SYSTEM,BACK OVER PREVENTION | My backup camera has a black screen when it was working it was poor quality even if it was clean, th... |